Support
Write to us at hello@islnd.ai. We answer from that address, usually within two working days.
Report a person, a listing or a page
In the app: open the profile, tap ··· and choose Report. On a place, a service or a business page use Report a problem or Report this page. Pick a reason, add details if you like, and send it.
On the website: Report a problem is at the end of every place and service page.
You can also email us a link to what you saw. We don’t tell anyone who reported them, and we look at every report.
Delete your account
In the app: Profile › Settings › Sign-in & security › Delete account. You see what will be deleted and confirm; we may ask you to sign in again first. It happens straight away and can’t be undone.
On the website: Settings › Privacy & Security › Delete account. You see what will be deleted and what stays, sign in again and confirm.
Can’t sign in?
Forgot your password? On the sign-in page choose Forgot password and we email you a reset link.
Signed up with Google or Apple? Use the same button again; there is no password to reset.
Lost your authenticator for the two-step sign-in, or no longer have the email address? Email us from an address you still have and tell us the account’s handle.